Yes, you must complete KYC verification to conduct transactions on Treasury.
However, if you only wish to explore the app and do not plan to conduct transactions, KYC verification is not required. I didn't find the answer
To verify your Treasury account:
1. Log in to your account.
2. Go to “Account Verification” in the settings.
3. Upload required documents, such as your passport or national ID.
4. Submit the application. I didn't find the answer
For account verification:
– Singapore citizens: ID Card (NRIC) or Passport.
– Non-Singapore citizens: Passport I didn't find the answer
No, each Treasury account must have unique personal information. You cannot use the same data for multiple accounts to maintain compliance and account security. I didn't find the answer
To update your personal information, contact Treasury’s customer support through the app or website. Provide the necessary documents and follow the instructions.
Important: Updates are typically processed within 3-5 business days.
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To register a bank account in Treasury:
1. Go to your profile page.
2. Select ‘Bank Account’ from the personal information menu.
3. Choose your bank and input the account number.
Important: Bank account name must match your Treasury account name. I didn't find the answer
Yes, you can update your registered bank account.
Currently, Treasury allows only one registered bank account. To update, delete the old account and register a new account. I didn't find the answer
You can check promotions during a transaction or by visiting the ‘Promo’ section on the homepage of the app or the website. I didn't find the answer
To check your total assets by visiting the ‘Assets’ page in the app. It provides a detailed summary of all your holdings. I didn't find the answer
To monitor asset price movements, go to each ‘Asset Price’ section in the app. The section includes a chart displaying price trends. I didn't find the answer
Advance Cash lets you temporarily sell your gold assets to Treasury for a selected period. I didn't find the answer
The minimum amount for Advance Cash is SGD 6. I didn't find the answer
You can run up to 20 active Advance Cash transactions simultaneously. I didn't find the answer
The available tenors and rates are:
– 15 days (0.75%)
– 30 days (1.50%)
– 90 days (4.50%). I didn't find the answer
Yes, Advance Cash charges payment fees and penalty fees if you fail to repurchase your temporarily sold gold assets within the selected tenor. I didn't find the answer
Late payments incur a penalty of SGD 0.50 per day, capped at SGD 7 over 14 days. I didn't find the answer
If the repurchase grace period expires, your remaining unpaid assets will automatically be sold and become the property of Treasury. Any amounts already paid will be returned to the user. I didn't find the answer
Your gold balance will be credited back approximately 2 business days (2×24 business hours) after the Advance Cash period ends. I didn't find the answer
Yes, you can pay or repurchase your gold assets in full at once. I didn't find the answer
Treasury accounts can be blocked if suspicious activities or fraudulent transactions are detected, which violate Treasury’s terms and conditions. I didn't find the answer
Treasury investigates accounts flagged for suspected fraud. If a violation is confirmed, the account will be permanently blocked, and re-registration with the same details will not be allowed. I didn't find the answer
For a blocked account, balances from violated transactions will be returned to the relevant parties, and balances from valid transactions can be sold and withdrawn by the account owner. I didn't find the answer
To buy gold in Treasury:
1. Select the “Buy Gold” or “Buy Silver” feature.
2. Enter the amount in SGD or grams, or use the Quick Button for available values.
3. Click “Buy Gold”.
4. Choose your payment method, review the details, and click “Confirm Payment”.
5. Enter your 6-digit PIN and complete the payment.
Tip: Monitor gold prices per minute on the Treasury app to secure the best price. I didn't find the answer
Treasury Singapore supports payments via debit cards, QR codes, and credit cards. I didn't find the answer
To buy gold or silver above SGD 20,000:
1. Select the “”Buy Gold”” or “”Buy Silver”” feature.
2. Enter the amount in SGD or grams, and click “Continue”.
3. Contact Customer Service for virtual account details.
4. Choose your preferred payment method (Credit Card, Debit Card, or QR Code).
5. Complete the payment process.
6. After the payment, you can view the transaction status in the app. I didn't find the answer
The gold or silver price locks when you confirm the transaction by entering your PIN. Since prices update every minute, you must confirm within one minute or continue with the latest price. I didn't find the answer
No, Treasury does not charge storage fees. You can store your gold or silver assets for as long as you wish. I didn't find the answer
To monitor the performance of your assets, go to the Assets page in the Treasury app. This page displays your profits and losses. I didn't find the answer
Yes, Treasury charges an payment fee for the Gold or Silver Buying feature.
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No, unverified users cannot buy gold or silver. KYC verification is required to make transactions, although unverified users can explore the app. I didn't find the answer
The minimum amount to buy gold or silver is 0.01 grams. I didn't find the answer
The maximum amount for buying gold or silver is SGD 9,999 per transaction. If you want to buy more than SGD 9,999, please see the “Large Quantity Purchase” options. I didn't find the answer
Treasury is an digital platform where you can buy, sell, and store commodity assets like gold and silver. Future offerings include jewellery and Nusantara Coins. Treasury is accessible via its website and mobile app. I didn't find the answer
Treasury offers several benefits:
1. 24/7 access: Conduct transactions anytime using our app or website, available on Apple App Store and Google Play.
2. Start small: Invest in gold starting from 0.01 grams with no storage fees.
3. Real-time monitoring: Track commodity prices per minute on the app.
4. Regulated and secure: Treasury Singapore holds a PSPM Act 19 license (PS20220002641).
5. Inheritance support: Assign heirs to your gold savings.
6. Earn bonus gold: Save with the Save+ feature and earn up to 5% bonus annually.
7. Quick cash options: Use Advance Cash with a low buy-back fee of 0.75% annually. I didn't find the answer
Treasury prioritizes your security:
1. Regulated platform: Licensed under PSPM Act 19 (PS20220002641).
2. KYC verification: Ensures safe and compliant transactions.
3. Secure storage: Treasury partners with reputable providers for asset safety.
4. Two-layer authentication: Includes password and PIN protection. I didn't find the answer
Treasury offers Multi-Asset (Gold and Silver) investment options:
1. Buy & Sell: Conduct transactions with ease.
2. Send Gift: Share your assets as gifts.
3. Save+: Earn rewards on stored assets.
4. Advance Cash: Temporarily sell and repurchase gold later. I didn't find the answer
No, Treasury is not a futures service. It provides direct buying, selling, and storing of gold and silver. I didn't find the answer
Yes, you need a Treasury account to perform transactions. Having an account ensures secure access to all features. Complete the verification process to unlock all services. I didn't find the answer
To create a Treasury account:
1. Visit the Treasury website or app and register.
2. Enter the OTP code sent to your registered phone number.
3. Verify your ID card or passport to unlock all features (this step can be skipped and completed later).
4. Your account is now ready to use! I didn't find the answer
Account verification enhances transaction security by verifying your identity. It also allows you to unlock full access to all Treasury features and services. I didn't find the answer
To assign a beneficiary, submit the heir’s ID card document. This process ensures the secure transfer of your gold or silver savings. I didn't find the answer
To contact Treasury:
1. Live Chat: Available in the Treasury app.
2. Email: [email protected]
3. Social Media:
– Facebook: Treasury SG
– Instagram: @wearetreasury_sg
– Twitter: @wearetreasurysg I didn't find the answer
To close your Treasury account:
1. Go to the profile page.
2. Navigate to the settings menu.
3. Select “Deactivate Account” under the Account section. I didn't find the answer
Before closing your account, ensure there are no ongoing transactions. While remaining balances can be reaccessed if the account is reactivated, it is recommended to empty your assets and wallet beforehand. I didn't find the answer
Yes, you can reactivate your Treasury account by contacting Treasury Customer Service. I didn't find the answer
Save+ is a Treasury feature that lets users earn gold or silver bonus by storing gold or silver for a fixed period, such as 30 or 90 days. I didn't find the answer
Save+ profit rates depend on the chosen tenor:
– 30 Days: 4% per year (p.a.)
– 90 Days: 5% per year (p.a.) I didn't find the answer
To participate in Save+:
1. Open the Save+ menu in the Treasury app.
2. Enter the desired amount in SGD or grams.
3. Choose a storage tenor.
4. Complete the payment process. Note: Payment must be completed to activate Save+.
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Treasury credits a Gold or Silver Bonus to your Gold or Siver balance every 30 days.
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Yes, you can cancel a Save+ transaction, but a cancellation fee of 0.5% of the initial Save+ amount applies.
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You can manage up to 20 active Save+ programs simultaneously. I didn't find the answer
The minimum amount to do Save+ is 0.01 grams of gold or silver. I didn't find the answer
To complete pending Save+ payments:
1. Open the Save+ menu.
2. Tap “History” (top-right corner).
3. Select “Pending Payment.”
4. Click “View Invoice.”
5. Follow the instructions to complete the payment or cancel the transaction. I didn't find the answer
Save+ offers the following tenors:
– 30 Days: 4% per year (p.a.)
– 90 Days: 5% per year (p.a.) I didn't find the answer
To sell gold or silver in Treasury:
1. Verify your ID card and ensure you have a minimum of SGD 6 in gold or silver.
2. Click the “Sell Gold” or “Sell Silver” feature.
3. Enter the amount to sell in SGD or grams.
4. Enter your transaction PIN.
5. Choose a withdrawal destination (registered bank account only, no virtual or digital wallets).
6. Confirm and process the transaction.
7. Your proceeds will be credited within 2 business days.
Tip: Monitor gold or silver prices in the Treasury app for the best sale price. I didn't find the answer
The minimum amount to sell gold or silver is SGD 6. I didn't find the answer
The maximum amount for selling gold or silver is SGD 20,000 per transaction. I didn't find the answer
Treasury processes gold or silver sales within 2 business days (2×24 working hours). I didn't find the answer
The gold or silver price locks when you confirm the transaction by entering your PIN. If confirmation takes more than a minute, the transaction will use the latest price or require restarting. I didn't find the answer
To send gold or silver in Treasury:
1. Verify your ID card and ensure you have at least SGD 1 of gold or silver in your account.
2. Select “Send Gift” from the menu.
3. Enter the recipient’s phone number, or select one from your contact list.
4. Enter the amount in SGD or grams, or use the preset options.
6. Personalize the transaction with an image or message and click “Continue”.
7. Enter your transaction PIN.
Your gold or silver will be transferred, and the recipient will be notified. I didn't find the answer
Yes, you can make up to 2 transactions per day. The limit resets daily at 00:00. I didn't find the answer
The minimum amount to send gold or silver through Send Gift is SGD 1. I didn't find the answer
The maximum daily limit for sending gold or silver through Send Gift is 50 grams combined. I didn't find the answer
No, you can only transfer gold or silver to users with an active Treasury account. I didn't find the answer
Yes, gold or silver transfers can be made using bonuses or promotional balances in your Treasury account. I didn't find the answer
The minimum top-up limit depends on the payment method, and the maximum Wallet balance is SGD 200,000. I didn't find the answer
Yes, payment fees apply based on the chosen top up method. I didn't find the answer
No, unverified users cannot top up Wallet balances. KYC verification is required to make all transactions, including adding balance in Treasury. I didn't find the answer
Yes, you can use Wallet balances for all transactions in the Treasury app. I didn't find the answer
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